Online scheduling for clinics and practices

Patients book through the link at any hour and get the confirmation and reminder on WhatsApp, while the front desk looks after whoever is at the counter.

24 h

The link books while the front desk is closed

1 link

Patients book without an account

Video

Meet, Zoom or Teams link on confirmation

Every specialty keeps its own rhythm

A 30-minute visit, a 50-minute session with a break, a 90-minute filling. Each service has its own length, and the link only offers times where the whole appointment fits.

Dr. Marina DuarteGeneral practice · Monday, Oct 5 Scheduling for doctors

On the link: Follow-up, 15 min, Monday, Oct 5. Times offered: 10:00, 14:30, 15:15.

Visit 30 min 08:00 · 30 min Helena P.
Visit 30 min 08:30 · 30 min Sérgio L.
Follow-up 15 min 09:00 · 15 min Joana R.
Follow-up 15 min 09:15 · 15 min Marcos T.
Visit 30 min 09:30 · 30 min Beatriz A.
Open 10:00 · 15 min
Follow-up 15 min 10:15 · 15 min André K.
Visit 30 min 10:30 · 30 min Lívia R.

The intake form arrives before the patient

The questions the front desk used to ask at the counter go into the booking itself: self-pay or insurance, reason for the visit, previous tests. When the patient walks in, the answers are already in the dashboard.

Dr. Marina DuarteRoom 1

Appointment

Thu Oct 1 · 14:30

Form answers

Full name
Helena Prado
Mobile (WhatsApp)
+1 415 555 0132
Payment
Insurance
Reason for the visit
Tired and short of breath on the stairs for three weeks.
Previous tests
blood-test-august.pdf

ConfirmedThu Oct 1 · 14:30

Reminders on the channel patients read

You choose when each message goes out and on which channel. If someone cancels through the link, the person on the waiting list for that time gets the slot.

Wed 14:30

WhatsApp

Hi Helena. Your appointment is tomorrow, Oct 1, at 14:30. Details at the booking link.

Rafael Lima cancelled his 15:00 appointment through the link, and Joana Ribeiro, who was on the waiting list for that time, got the slot.

The same appointment, in the room or on video

On a hybrid calendar, patients pick the format as they book. For video, the Meet, Zoom or Teams link comes ready in the confirmation.

How would you like to be seen?

Video

Appointment · 30 min

Dr. Marina Duarte

Call link: meet.google.com/kfp-wzrq-tbn

ThuOct 1 14:30
How video appointments work

Follow-up booked, treatment in a series

The follow-up leaves the visit with a date. Treatment becomes a series: the next sessions go on the calendar by themselves, and every no-show is recorded.

Helena Prado smiles at the consulting room desk, holding her follow-up card

Helena PradoGeneral practice · Dr. Marina Duarte

follow-up in 4 weeks

AttendedThu Oct 1

Marcos Tavares does a resistance band exercise during his physical therapy session

Marcos TavaresPhysical therapy · Luíza Pereira

every week · 10 sessions 7 upcoming

AttendedTue Oct 20

Every room, a calendar

Each professional has a calendar, and the front desk sees them all. In a shared room, calendars are linked: a time booked with one is blocked for the other.

Calendars: 4 selected, Thursday, Oct 1, 14:30

  1. 13:30 to 14:00, Dr. Marina Duarte, Visit, Sérgio Lins
  2. 14:00 to 14:15, Dr. Marina Duarte, Follow-up, Paula Nunes
  3. 14:15 to 14:30, Dr. Marina Duarte, Blocked
  4. 14:30 to 15:00, Dr. Marina Duarte, Visit, Helena Prado
  1. 13:30 to 14:15, Ana Sato, Blocked
  2. 14:15 to 14:30, Ana Sato, Follow-up, Bruno Lima
  3. 14:30 to 15:00, Ana Sato, Blocked
  1. 13:30 to 14:00, Dr. Carla Menezes, Check-up, Diego Castro
  2. 14:00 to 14:15, Dr. Carla Menezes, Follow-up, André Kim
  3. 14:30 to 15:00, Dr. Carla Menezes, Check-up, Joana Ribeiro
  1. 13:30 to 14:30, Luíza Pereira, Session, 3 of 3 spots
  2. 14:30 to 15:00, Luíza Pereira, Session, 3 of 3 spots
  • Front desk: Sônia sees all four calendars for the day on one screen.
  • Room 1: 14:30 with Dr. Marina: blocked on Ana’s calendar.
  • Room 2: Dr. Carla’s calendar is the dental chair’s calendar.
  • Physical therapy: Up to three patients per slot; once full, the time leaves the link.

Your next patient books on their own

Create a free account, add your team and services, and send the link whenever someone asks for an appointment.

FAQ

What clinics and practices ask before opening their calendar.

No. eAgendas runs the calendar: booking, confirmation, reminders and follow-ups. Records, intake history and prescriptions stay in the system your clinic already uses, and the API can send bookings to it.

No. They book through the link with their name and contact details. You decide which other details to ask for, such as date of birth or address, and which are required.

Yes, with a question on the booking form: self-pay or insurance, and the plan name. The answer shows up on the booking. eAgendas does not bill insurers or submit claims.

You set sending rules: how long before the appointment and on which channel, WhatsApp, SMS or email. On WhatsApp the message carries the date, the time and the booking link, where the patient can cancel or reschedule. Sending depends on your plan and message credits.

The front desk marks the booking as a no-show, and it shows up in reports by period and by calendar. You can send an automatic message to patients who missed it and limit new bookings for anyone past a set number of no-shows.

Yes. You book the first session and set up the series, weekly or every other week, up to the number of sessions or the end date you choose. The next sessions go on the calendar by themselves, within how far ahead the calendar takes bookings. On calendars without online payment, you can let patients book the series themselves through the link.

Yes. A calendar can charge the full price of the service online at booking time, and it can cancel bookings that aren’t paid within the deadline.

It depends on each user’s role. Admins see every calendar; collaborators only see the calendars they were given. Access to clients, reports and finances is granted permission by permission.