Anti-Spam Policy

Last updated: September 30, 2021

Understand our policy on mass messaging and how to cancel unwanted communications.

We are committed to protecting and respecting your privacy and security. This Anti-Spam Policy explains how you can deal with unwanted messages, how to report spam, and how to unsubscribe from communications. This policy is an integral part of our User Agreement and Privacy Policy.

1. What is SPAM?

Spam is any type of unwanted, unsolicited, and mass-sent digital communication without your permission.

2. Our Policy

We do not send spam and do not tolerate spam. We take your privacy and security seriously and use your personal data to send our messages only after obtaining your consent to receive them in accordance with our Privacy Policy.

3. When Do You Receive Emails?

  • When you request password recovery;
  • Appointment confirmations (according to the schedule user's settings);
  • Platform communications:
    • Usage alerts, plan expiration, usage reports, terms updates, new features, information about billing and payments.

4. How to Cancel Messages

Cancellation options:

  • Use the cancellation link at the bottom of each email;
  • Contact us by email at contato@mupisystems.com.br.

Important messages:

In special situations, we may send important information about security or features that impact your experience, even before your explicit consent, based on our legitimate interest or contractual obligations.

5. Complaints and Support

If you are not satisfied with any aspect of our procedures, you can submit a complaint through the following channels: