Online Scheduling System for Public Services
Citizens pick the service and time through the link and get the document checklist in the confirmation. At the counter, they arrive with everything in hand.
24/7
Online scheduling
Quotas
By priority group
API
Connects to agency systems
Civil records, notaries, vehicles and vaccination
Four services that usually mean a line out the door, and how each one works when the time is booked ahead.
Civil records
Birth, marriage and death records, and background checks. The confirmation already lists which documents to bring, and pickup can be at the counter or by digital delivery.
Notary offices
Signature authentication, certified copies, deeds and registrations with a set time at the counter. Priority groups get their own calendar, and nobody waits standing in the hallway.
Traffic departments
Driver's licenses, vehicle inspection and registration, each service with its own calendar by category. When a slot frees up, the waitlist fills it with the next citizen in line.
Health centers and vaccination
Each age group and priority group has its own quota of time slots, with spots capped to the doses available that day. The reminder carries the vaccination instructions.
From the first counter to the afternoon task force
A day of services at the office, each one next to the feature that keeps the line from forming.
Documents checked at booking
Civil records and notary services booked ahead, with the list of what each service requires. Citizens check their papers before leaving home, not at the counter.
A calendar for each counter
Each time slot takes as many appointments as the counter can handle. Citizens arrive at their set time, and the agency's ticketing system, if there is one, can be connected through the API.
ID number validated at booking
The system validates the ID number when booking, and the per-person limit stops anyone from holding several slots. Checking eligibility for the service requires connecting the calendar to the agency's database.
Health campaigns
Vaccination, medical visits and tests opened by age group and priority group, each with its own quota of time slots.
An API for the agency's systems
The open API and webhooks let the IT team connect the calendar to the agency's ticketing system, case tracking or verification database.
Service reports
Services delivered, no-shows and citizen satisfaction by period, in a list you can export for accountability reporting.
Start with the service that draws the longest line
Add that service with its required documents and counter hours, and publish the link on the agency's website.